About Us

Goverment Service


Rick South - Operations Manager - Government

Rick South
Phone: +61 7 3621 9955
Mobile: 0418 797 815
Email: r.south@nioa.com.au

Rick joined NIOA in 2007 after a long career in the Queensland Police Service. In his role as Operations Manager he is responsible for the day to day running of the busy Government Service team with a focus on delivering a high level of customer service and support to government clients.

Rick’s background in Law Enforcement means he understands the specific needs and difficulties often faced when procuring equipment through government channels. As one of NIOA’s Factory Certified Glock Instructors, Rick often assists OEM’s to deliver training here in Australia.

Rick has a broad knowledge of military and sporting firearms and is a keen competition shooter and avid firearm collector.


Amy Marsh - Sales Support

Amy Marsh
Phone: (07) 3621 9955
Email: a.marsh@nioa.com.au

Amy joins the busy Government Sales team with nearly eight years of administration and customer service experience. 

Starting in 2015, her role provides vital administrative support for the Government Sales Department. Her primary duties involve entering customer and supplier orders, customer account enquiries and other important administration duties that keep the day to day business of the Government Sales team functioning smoothly.

She is enjoying learning more about the various forms of sport shooting.


Mel Grundy - Sales Support

Mel Grundy
Phone: (07) 3621 9955
Email: m.grundy@nioa.com.au

Mel joins the NIOA team with many years of administration and customer service experience, including over 4 years working within the firearm industry. In that time she quickly gained a reputation for delivering a high standard of customer service, and is held in high regard by many in the industry.

Her interests include AFL, playing and coaching netball, and in her spare time she enjoys exploring the great outdoors. She is looking forward to expanding her knowledge into new areas within the firearm industry.